Updated September 24, 2024
JOSELIA SAS, trading under the name "Designers Direct", the owner and founder of the Designers Direct Marketplace ("we", "us", "our"), respect your privacy and are committed to protecting your personal data when you purchase designer products through our iOS mobile application (the "App"). This policy explains how we collect, use, and safeguard your data, and how we use cookies and similar technologies. By using the App, you agree to the terms of this Data Privacy and Cookie Policy.
1. Data Controller
The data controller responsible for your personal data is:
JOSELIA SAS, trading under the name "Designers Direct", the owner and founder of the Designers Direct Marketplace ("we", "us", "our"), value the privacy and security of the personal data shared with us by designers ("you", "your") who use our marketplace to showcase and sell their products. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
By using the DD Markeplace, you agree to the terms outlined in this Data Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is: JOSELIA SAS, 892 034 711 R.C.S. PARIS, trading under the name "Designers Direct"or "DD"
Address: 127 Boulevard Malesherbes, 75017 Paris, France
Email: contact@designersdirect.fr
Contact for Privacy Matters: Ms. Cecilie Haukenes Nygaard
2. Personal Data We Collect
When you use the DD Marketplace App to browse, purchase, and interact with designer products, we may collect the following personal data:
a. Account Information
Full name
Email address
Username and password (for creating and logging into your account)
b. Order and Transaction Information
Billing and shipping addresses
Payment details (e.g., credit card information, processed securely by third-party payment providers)
Purchase history and product preferences
c. Device and Usage Information
IP address
Device identifiers (e.g., iOS device model, unique device ID)
App usage data (e.g., navigation paths, items viewed or added to cart, crash logs)
Location data (if enabled on your device)
d. Communication Data
Emails, messages, and feedback you send to us through the App’s customer support channels.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
To Facilitate Purchases: To process your orders, manage payments, and arrange the shipment of your purchases.
Account Management: To create and maintain your account, store your preferences, and manage your order history.
Customer Service: To respond to your inquiries, handle returns, and provide support.
Platform Optimization: To improve the functionality and user experience of the App by analyzing performance data.
Legal Compliance: To comply with applicable legal obligations such as tax regulations and consumer protection laws.
Marketing and Recommendations: To send you notifications and personalized product recommendations, with your consent.
4. Legal Basis for Data Processing
We process your personal data on the following legal bases:
Contractual Necessity: To fulfill our contractual obligations when you purchase products through the App.
Legitimate Interests: To improve the App’s user experience, prevent fraud, and protect our services.
Legal Obligations: To comply with laws and regulatory requirements.
Consent: For marketing communications, cookies, and other tracking technologies when required by law.
5. Data Sharing
We may share your personal data in the following situations:
With Designers: Your name, shipping address, and order details may be shared with designers for the purpose of fulfilling your order.
With Third-Party Service Providers: We use third-party providers (e.g., payment processors, cloud services, delivery partners) to facilitate payments and delivery.
Legal and Regulatory Authorities: If required by law, we may disclose your personal data to government authorities or law enforcement.
In the Event of a Business Transfer: If we sell or transfer part of our business, your data may be transferred to the new owners.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
7. Your Rights
Under applicable data protection laws, you have the following rights:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data ("Right to be Forgotten"), subject to certain legal conditions.
Right to Restrict Processing: You can ask us to limit how we process your data.
Right to Data Portability: You can request a copy of your data in a portable format.
Right to Object: You can object to certain processing activities, such as receiving marketing communications.
Right to Withdraw Consent: You can withdraw consent for processing activities, such as marketing or tracking, at any time.
To exercise these rights, please contact us at contact@designersdirect.fr.
8. Data Security
We use technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. This includes encryption, secure payment processing, and access controls.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Cookie Policy
The DD Marketplace iOS App uses cookies and similar tracking technologies to enhance your experience and gather information about your use of the App.
a. What Are Cookies?
Cookies are small text files placed on your device that help us recognize you when you use the App, remember your preferences, and track how you use the App. We also use tracking technologies such as web beacons and SDKs for analytics and personalized recommendations.
b. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the App to function and cannot be turned off in our system. They enable core functionalities like account login, security, and purchasing.
Example: Session cookies to keep you logged in during your session.
Analytics and Performance Cookies: These cookies collect information about how you use the App, helping us understand performance and improve user experience.
Example: Google Analytics for tracking usage data.
Personalization Cookies: These cookies remember your preferences, such as language settings or product preferences, and tailor your experience accordingly.
Example: Storing items you’ve added to your shopping cart for future visits.
Marketing and Advertising Cookies: These cookies track your activity to show you relevant ads on other websites or apps. They help us measure the effectiveness of our marketing campaigns.
Example: Facebook Pixel to deliver targeted advertisements based on your browsing history.
c. Third-Party Cookies
We may allow third-party services (e.g., Google Analytics, Facebook Pixel) to place cookies on your device through the App. These third parties may use the information they collect for their own purposes, including analytics and marketing. For more details, please refer to their privacy policies.
d. Managing Cookies
You can manage your cookie preferences through the settings in the App or by adjusting the privacy settings on your iOS device. Most devices allow you to:
Disable cookies: Stop the App from storing cookies.
Delete cookies: Clear existing cookies from your device.
Please note that disabling cookies may affect the functionality of the App, and certain features may no longer work as intended.
10. Changes to This Policy
We may update this Data Privacy and Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page, and we encourage you to review the policy regularly.
11. Contact Us
If you have any questions or concerns about this Data Privacy and Cookie Policy, or how your personal data is handled, please contact us at:
JOSELIA SAS
Email: contact@designersdirect.fr
Data Protection Officer (DPO): Ms. Cecilie Haukenes Nygaard
By using the DD Marketplace iOS App, you acknowledge that you have read and understood this Data Privacy and Cookie Policy and agree to collection and use of your personal data and cookies as described.